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Maximizing What You Want Minimizing What You Don't
Cash retained
+42%
42% more cash retained via higher exchanges over refunds.
Less shipping trips
-12%
12% less shipping trips and return labels.
Instances of fraud
-98%
98% less fraudulent returns with AI-condition assessment.
Environmental impact
-19%
19% less carbon emissions through reduced shipping legs.
AI virtual
condition assessment
Use AI to verify item condition with 98% accuracy to prevent fraud, detect mismatches, and automate approvals to protect your bottom line.
Decrease
returns volume
Lower returns volume by up to 71% with custom workflows that route items to the most profitable destination like resale, direct-to-customer, or warehouse.
Peer-to-peer returns
Let customers send returns directly to one another, cutting shipping costs by 12% and keeping lightly used products in circulation.
Featuring one-
click exchanges
Boost exchanges by 35%+ with a seamless, branded experience that encourages customers to swap instead of refund, no agent required.
What Our Merchants Are Saying
ShipInsure carefully designed their portal to match our branding guidelines and seamlessly integrated into our Zendesk. It made the customer experience even better and significantly cut down the time we spend handling order issues — a huge win for Tanga!
Ezra Shabot
CEO
It's rare to find a solution that not only boosts our customers confidence but also helps streamline backend operations. Shipinsure does both, with EASE. Highly recommended for any brand looking to add real value to the post-purchase experience!
Kenneth Shen
Founder
Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner
Nell Shapiro,
Founder
