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FOR CONSUMER BRANDS

Solve Order Issues

Protect your customers’ orders from loss, theft, damage in transit, manufacturing defects, the wrong item being sent, and other issues that create headaches for your business.

ShipInsure connects to your eCommerce platform, ERP, help desk, and other third party apps with ease

Effortlessly Integrate With Your Existing Stack

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ShipInsure transparently approves 97% of all claims while simultaneously protecting you from fraudulent customers.

Get Claims Paid

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ShipInsure pays for reorders, and allows for merchant set rev share, so you can run your business with the margin you need. Turn losses into Revenue

Protect Your
Bottom Line

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ShipInsure enables you to white label the customer experience in the widget and beyond.

Deliver Your Brand
From End to End

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Solving Order Issues

KEEPING MERCHANT THE HEROS

Protect your customers’ orders from loss, theft, damage in transit, manufacturing defects, the wrong item being sent, and other issues that create headaches for your business.

"We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims."

Polkadog

⭐⭐⭐⭐⭐

"Very responsive, easy to set up, and promptly took care of all the customization features that I needed"

Notorious Lift

⭐⭐⭐⭐⭐

What merchants are saying...

Boost your Bottom Line, Decrease Support Costs

Our team goes to work for you when shipping issues occur through refunds and reorders, increasing your revenue when things go bad. Merchant - Set Rev Share is built in, further increasing profits.

Every merchant has customers encounter delivery issues that are unique to the products they buy, which is why ShipInsure offers the ability for merchants to customize the claim reasons customers can file with. With manufacturing defects, shipping mishandling, and porch piracy only becoming more commonplace, your customers deserve a tailored option to protect themselves from these issues.

Customized Claim Reasons

Give Your Customers the Option for Peace of Mind

55% of customers choose ShipInsure at checkout.

Learn More

WE PAY FOR IT

Issue refunds to customer? We repurchase from your store and you earn 2x the revenue when things go bad

Your Branding,
Top to Bottom

Merchants spend critical time and dollars building excellent branding but stop delivering that brand experience after checkout. ShipInsure helps to bridge that gap by enabling merchants with the functionality of white-labeling every customer-touch-point with their branding.

Merchant Example

Order Insurance

ShipInsure starts by offering a seamless protection option to your customers during the checkout process. The insurance widget is fully integrated and branded to match your company’s style, providing a cohesive and trustworthy experience. This branded protection ensures customers feel confident and secure as they complete their purchase.

Email Notifications

Upon the purchase of ShipInsure, customers receive an email, from your company’s name, and all your branding, notifying them that their order is protected. From there, filing a claim is simple in a claims wizard that’s completely branded to your company, ensuring that the customer feels like they’re in your brand’s experience.

Order Tracking

Branded tracking shouldn't cost your business an arm and a leg—it should be free. Customers expect to know where their orders are at all times and want to track their items directly from the merchant they purchased from. Providing a tracking experience that matches your brand ensures customer satisfaction and trust, enhancing their overall experience and loyalty.

Claims Filing Wizard

When the unexpected occurs and an order issue arises, addressing it with speed, tact, and a personal touch is crucial. ShipInsure integrates your branding into a customized claims wizard on a unique subdomain, ensuring the claims process reflects your dedication to customer satisfaction. This tailored experience helps customers feel valued, turning potential setbacks into positive moments for your brand.

Carbon Offsetting

At ShipInsure, we’re dedicated to sustainability. We donate 3% of every order to carbon offsetting initiatives on behalf of our merchants. This helps reduce the carbon footprint of your customers' orders, showcasing your commitment to a greener future and enriching their shopping experience by aligning with environmentally responsible practices.

Your Branding,
Top to Bottom

Merchants spend critical time and dollars building excellent branding but stop delivering that brand experience after checkout. ShipInsure helps to bridge that gap by enabling merchants with the functionality of white-labeling every customer-touch-point with their branding.

Merchant Example

  • ShipInsure starts by offering a seamless protection option to your customers during the checkout process. The insurance widget is fully integrated and branded to match your company’s style, providing a cohesive and trustworthy experience. This branded protection ensures customers feel confident and secure as they complete their purchase.

  • Upon the purchase of ShipInsure, customers receive an email, from your company’s name, and all your branding, notifying them that their order is protected. From there, filing a claim is simple in a claims wizard that’s completely branded to your company, ensuring that the customer feels like they’re in your brand’s experience.

  • Branded tracking shouldn't cost your business an arm and a leg—it should be free. Customers expect to know where their orders are at all times and want to track their items directly from the merchant they purchased from. Providing a tracking experience that matches your brand ensures customer satisfaction and trust, enhancing their overall experience and loyalty.

  • When the unexpected occurs and an order issue arises, addressing it with speed, tact, and a personal touch is crucial. ShipInsure integrates your branding into a customized claims wizard on a unique subdomain, ensuring the claims process reflects your dedication to customer satisfaction. This tailored experience helps customers feel valued, turning potential setbacks into positive moments for your brand.

  • At ShipInsure, we’re dedicated to sustainability. We donate 3% of every order to carbon offsetting initiatives on behalf of our merchants. This helps reduce the carbon footprint of your customers' orders, showcasing your commitment to a greener future and enriching their shopping experience by aligning with environmentally responsible practices.

FOR CPG BRANDS

Effortlessly Integrate With Your Existing Stack

ShipInsure integrates with key platforms to experience turnkey improvements to your business. ShipInsure connects to your eCommerce platform, ERP, help desk, and other third party apps with ease.

FOR COSMETICS & BEAUTY

Protect YourBottom Line

Save hours of support costs and turn order losses into revenue-creating moments. ShipInsure pays for reorders, and allows for merchant set rev share, so you can run your business with the margin you need.

FOR Automotive Stores

Get Claims Paid

ShipInsure transparently approves 97% of all claims while simultaneously protecting you from fraudulent customers.

FOR APPAREL BRANDS

Deliver Your Brand From End to End

Your brand starts at first touch point through to post purchase. ShipInsure enables you to build your custom brand experience from the widget and beyond.

Every merchant has customers encounter delivery issues that are unique to the products they buy, which is why ShipInsure offers the ability for merchants to customize the claim reasons customers can file with. With manufacturing defects, shipping mishandling, and porch piracy only becoming more commonplace, your customers deserve a tailored option to protect themselves from these issues.

Customized Claim Reasons

"We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims."

Polkadog

⭐⭐⭐⭐⭐

What merchants are saying...

"Very responsive, easy to set up, and promptly took care of all the customization features that I needed"

Notorious Lift

⭐⭐⭐⭐⭐

Expanding your ShipInsure policy is a flexible and effortless process to ensure your customers have all the protection they need in place. Customizing the claims-window for filing, required fields, and the policy threshold is another reason why merchants continue to choose ShipInsure to protect their customers.

Bespoke Insurance Policies

Expanding your ShipInsure policy is a flexible and effortless process to ensure your customers have all the protection they need in place. Customizing the claims-window for filing, required fields, and the policy threshold is another reason why merchants continue to choose ShipInsure to protect their customers.

Bespoke Insurance Policies

WE PAY FOR IT

Issue refunds to customer? We repurchase from your store and you earn 2x the revenue when things go bad