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FOR CONSUMER BRANDS

Solve Order Issues

Smarter returns, shipping protection, and climate contributions – bundled into a seamless, branded experience that boosts margins and wins loyalty.

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Your complete post-purchase platform

Enhance your customer experience with free returns, package protection, carbon-neutral shipping, and more — all in one seamless add-on.

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Protect

Customizable protection for your customers and your bottom line.

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tracking

Reliable package tracking that builds trust and satisfaction.

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returns

The only returns platform that focuses on decreasing returns.

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offsetting

Offset your carbon footprint and increase shopper loyalty.

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support

24/7 support refunds or reships 97% of your claims.

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CASHBCK

Increase repeat purchases by up to 20% with cashback on future orders.

Protect your bottom line without sacrificing shopper experience

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Decrease in fraud

-98%

AI-powered screening eliminates nearly all fraudulent returns.

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Instant claim resolutions lead to higher shopper satisfaction.

claims instantly approved

+97%

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Increase in exchanges

+35%

One-click swaps convert refunds into revenue.

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increase in repurchase rate

+47%

Build loyalty and keep shoppers coming back.

What Our Merchants Are Saying

Our merchants cut costs, win back time, and deliver the seamless post-purchase experience today’s customers expect—without the operational headache.

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ShipInsure carefully designed their portal to match our branding guidelines and seamlessly integrated into our Zendesk. It made the customer experience even better and significantly cut down the time we spend handling order issues — a huge win for Tanga!

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Ezra Shabot

CEO

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It's rare to find a solution that not only boosts our customers confidence but also helps streamline backend operations. Shipinsure does both, with EASE. Highly recommended for any brand looking to add real value to the post-purchase experience!

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Kenneth Shen

Founder

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Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner

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Nell Shapiro,

Founder

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Seamless Shipping Protection, Built for Your Checkout

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Our Integration Network

Seamlessly connect ShipInsure to your 3PL, helpdesk, subscription tools, and more so you can streamline post-purchase ops without changing your stack.

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Effortlessly Integrate With Your Existing Stack

ShipInsure connects to your eCommerce platform, ERP, help desk, and other third party apps with ease

.01

Protect Your
Bottom Line

ShipInsure pays for reorders, and allows for merchant set rev share, so you can run your business with the margin you need. Turn losses into Revenue

.02

Deliver Your Brand
From End to End

ShipInsure enables you to white label the customer experience in the widget and beyond.

.04

Get Claims Paid

ShipInsure transparently approves 97% of all claims while simultaneously protecting you from fraudulent customers.

.03

Solve Order Issues

Protect your customers’ orders from loss, theft, damage in transit, manufacturing defects, the wrong item being sent, and other issues that create headaches for your business.

FOR CONSUMER BRANDS

FOR CONSUMER BRANDS

Your Branding,
Top to Bottom

Merchants spend critical time and dollars building excellent branding but stop delivering that brand experience after checkout. ShipInsure helps to bridge that gap by enabling merchants with the functionality of white-labeling every customer-touch-point with their branding.

Merchant Example

Customize ShipInsure Widget
Order Insurance

ShipInsure starts by offering a seamless protection option to your customers during the checkout process. The insurance widget is fully integrated and branded to match your company’s style, providing a cohesive and trustworthy experience. This branded protection ensures customers feel confident and secure as they complete their purchase.

Customize ShipInsure Pop up
Email Notifications

Upon the purchase of ShipInsure, customers receive an email, from your company’s name, and all your branding, notifying them that their order is protected. From there, filing a claim is simple in a claims wizard that’s completely branded to your company, ensuring that the customer feels like they’re in your brand’s experience.

Track claim details with ShipInsure
Order Tracking

Branded tracking shouldn't cost your business an arm and a leg—it should be free. Customers expect to know where their orders are at all times and want to track their items directly from the merchant they purchased from. Providing a tracking experience that matches your brand ensures customer satisfaction and trust, enhancing their overall experience and loyalty.

Customize ShipInsure Claims
Claims Filing Wizard

When the unexpected occurs and an order issue arises, addressing it with speed, tact, and a personal touch is crucial. ShipInsure integrates your branding into a customized claims wizard on a unique subdomain, ensuring the claims process reflects your dedication to customer satisfaction. This tailored experience helps customers feel valued, turning potential setbacks into positive moments for your brand.

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Carbon Offsetting

At ShipInsure, we’re dedicated to sustainability. We donate 3% of every order to carbon offsetting initiatives on behalf of our merchants. This helps reduce the carbon footprint of your customers' orders, showcasing your commitment to a greener future and enriching their shopping experience by aligning with environmentally responsible practices.

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